How Intelligent Automation in the Energy Sector can be Beneficial
In a world
facing a growing demand for energy but an increased distrust for the sector due
to its polluting effects on the environment, there is a need for
transformation. The focus is more on using renewable sources of energy and
reducing the dependence on fossil fuel driven units. The sector has come under
increased scrutiny by the regulatory agencies and aims at transforming itself
by incorporating RPA
in energy. Further, as
the sector has seen the entry of innovative start-ups and new players in the
generation and distribution chain, there is a growing demand for transparency,
cost optimization, streamlining of the value chain, and harnessing sustainable
energy sources.
To sustain in
such changing times where the dynamics of the energy sector are mostly driven
by an informed global opinion, bringing in intelligent automation in the energy
industry is the need of the hour. The sector needs to embrace the three Ds,
namely, Decarbonization, Decentralization, and Deregulation to sustain itself
in the long run and fulfill the growing energy needs of the consumers. In fact,
the consumer base is steadily shifting from a traditionally passive one to a
more sophisticated and demanding one – also known as ‘prosumers.’
To cater to
the three Ds and vocal prosumers, the energy sector needs to leverage
state-of-the-art technologies such as Robotics Process Automation (RPA) and
Artificial Intelligence (AI). These will help boost efficiencies and
productivity, manage the equilibrium between demand and supply, transform the
business models, and offer superior customer experiences.
Why intelligent automation in the energy industry?
The energy
industry is beset with several challenges. These include the rising cost of
generation, changing regulatory policies, the presence of legacy systems for
generation, distribution, and administration, fluctuating commodity prices, and
shifting demand. Let us cite some user cases where RPA in energy has led to
transformation and better efficiencies in the value chain.
#1 World’s
biggest natural gas company, Gazprom of Russia used RPA to automatically verify
the meter readings of its consumers. Consequently, in the first two weeks of
the project going live, an average employee was able to identify around 130
invalid meter readings thereby saving around 10 hours of work.
#2 In the
renewable energy sector, Xcel Energy, the US-based company used data from
sensors fitted to the wind turbines to make accurate forecasts about the wind
conditions. This could be made possible due to the application of intelligent energy industry solutions such as AI and predictive analytics.
The result of such innovative use of automated solutions was increased
efficiency in energy generation and a reduced cost for the end-users to the
tune of USD 60 million.
Benefits of using intelligent automation in the energy sector
With RPA and
AI technologies being increasingly adopted by energy and utilities, the accrued benefits are many.
- Increase in the quality of operations
- Better accuracy of data
- Improved agility of workforce
- Increase in productivity
- Quicker turnaround time for service requests
- Better consistency of data
- Optimized use of resources to complete a process
- Better compliance with regulatory protocols
- Actionable operational insights
Digital transformation in energy sector
Energy and utilities have to go for digitalization and upgrade
of their legacy systems to transform into proficient entities for better
sustainability and profitability. The utilities need to focus on upstream and
midstream activities, besides on renewables. However, in order to maximum ROI,
they must reengineer the processes before digitalization is implemented. Also,
a mindset needs to be inculcated wherein such technologies complement the
skills of the workforce. The employees must be taken into confidence that the
use of such technologies is going to be beneficial for everyone in the long
run.
By using RPA in energy, the utilities can
address the shortcomings in areas such as power generation, distribution, smart
grids, demand and supply, and customer services. With the multi-faceted and
multipurpose role of RPA and AI, energy utilities providers are able to create an
infinite number of use cases for every context. These can come in handy when
developing energy
and utilities software solutions for capacity augmentation and other
benefits.
Conclusion
Although the use of RPA and AI has still not reached the desired levels, the potential gains are immense. From analyzing grid behavior under variable wind speeds and conditions and leak detection in distribution channels to streamlining the back-office and enabling faster resolution of service requests, intelligent automation in the energy industry cannot be ignored anymore.
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James Daniel is a software Tech enthusiastic & works at Cigniti Technologies. I'm having a great understanding of today's software testing quality that yields strong results and always happy to create valuable content & share thoughts.
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Source: medium.com

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