QA transformation

  Medical devices play a critical role in the diagnosis and treatment of ailments. They have become handy tools for physicians and surgeons to understand the nature of the ailment, the various parameters driving its prognosis, and the way to treat it. No wonder, their smooth functioning is of paramount importance to arrive at a correct diagnosis and follow the right treatment protocol. Also, modern-day medical devices are embedded with sensors and software that run various functionalities. The software within such devices collects vital parameters or data from patients, processes them in accordance with the laid-down protocols, and generates accurate outcomes. If any of these stages contain bugs or glitches or a flawed methodology, the outcome may be erroneous thereby creating serious implications for the patients. Traditional medical device software testing may not be adequate to ensure top-notch quality for such devices. To ensure the embedded software and sensors work as expec...

   Retail, like every other industry, is undergoing a transformation to streamline its workflow, remain competitive, and deliver superior customer experiences. It is leveraging digital technology to remain relevant and attractive to the new-age digitally-savvy customers. The retail industry is facing a challenge of sorts in terms of changing customer expectations and the need to provide high user satisfaction. Robotic Process Automation or RPA is one such technology that can offer an optimum solution to the retail industry. RPA in retail can be leveraged to automate the workflow comprising a number of repetitive tasks in customer engagement, inventory management, bill generation, loyalty scheme management, and business reporting. Even statistics predict a significant role of robotic process automation in retail by touching USD 6.10 billion by 2027 at a CAGR of 24.9% (Source: Fortune Business Insights.) The impact of robotic process automation in retail in improving the aud...

  Enterprises are embracing digital transformation to deliver high-quality products and services to their target customers at a faster rate. This is an important step in the right direction as such enterprises are likely to add economic value to the tune of 14 trillion pounds, as per IDC, the market intelligence firm. However, digital transformation needs the application of proper tools, methodologies like DevOps, and a culture change in the organization. A key enabler of digital transformation is the practice of shifting the testing cycle early in the development pipeline aka ‘shift-left’. This shift left approach in DevOps ensures the delivery of security and quality on a continuous basis throughout the SDLC.   Why is shift-left testing important for digital transformation? In conventional manual testing, applications are tested after development. Since development teams generally get the leeway to work till the eleventh hour, the testing team is given very little time ...

  The healthcare industry is undergoing a transformation with new medical devices and treatments being developed and applied. Medical devices have become important cogs in the wheels of this transformation that would enable greater connectivity to perform data analytics and remote patient monitoring with ease. The changing dynamics of the market warrants medical devices to stay on the innovative curve and leverage technologies such as analytics, mobility, wireless, and cloud. The need of the hour for the medical devices is to better monitor the healthcare parameters of patients, conduct accurate diagnosis of ailments, and optimize costs, among others. Thus, to ensure optimized performance, software testing for medical devices should be the norm in the SDLC. Also, enterprises should customize the design of such devices for convenient usage and quality compliance. The criticality of medical devices cannot be underscored enough given their impact on human lives. To ensure the safet...

  Salesforce has carved a niche for itself in the CRM segment owing to its attributes like SaaS offerings, continuous innovation, seamless integrations, rich and varied features, data analysis and reporting, and many others. The CRM market is growing steadily and is expected to touch 43.5 billion USD by 2024 at a compound rate of 0.4%. And if we talk about the top CRM software company in terms of market share, then Salesforce with 30.2% corners the lion’s share (source: Apps Run the World). Why is Salesforce testing important? As a CRM software suite, Salesforce executes a range of activities to support the business dynamics of any organization. Salesforce implementation includes integrations with several in-house or third-party applications. These may include social media, Apex programming, web portal and application, cloud-based software, outbound messaging, data loader, and many more. The smooth functioning of Salesforce depends on the seamless integration of these in-house and...

  The pharmaceutical industry is facing a slew of challenges owing to the changing market dynamics, a stricter regulatory environment, cost escalation, and the appearance of drug-resistant microbes. Besides, the strict competition from generic drugs is holding the industry from investing more in research and development. Instead, it is aiming to streamline the processes to improve operational excellence and optimize costs while addressing the market demand. The initiative focuses on addressing issues with inefficient manufacturing, which in turn is driving the overall cost of drugs and healthcare.   The pharma industry is more tech-driven with technologies like robotics, AI, automation, and advanced analytics, among others, included in the value chain. These technologies, apart from increasing the productivity, quality, and efficiency of operations, are helping to reduce the cost of operations as well. Like other industries, the pharma industry is adopting digital transforma...

  Today, consumerization based on digital technologies is driving the global economic ecosystem. The competition is so intense that enterprises cannot sit on past laurels but work consistently towards developing and deploying better quality products, speed up their customer response mechanism, enhance the quality of customer touchpoints, and be innovative by leveraging the latest digital technologies. However, this requires enterprise digital transformation to be a reality where legacy systems are updated by embracing the cloud and new software applications developed. For any digital business transformation to be effective, the products or services should address two criteria – customers’ expectations and satisfaction. This brings into the equation the crucial role of digital quality assurance. In a day and age where customers have plenty of choices, enterprises cannot risk offering products or services that are below par or do not meet the market criteria. According to the Worl...

The banking industry has embraced digitization in a big way and has offered customers several touchpoints for interaction and conducting financial transactions. If the Automated Teller Machines (ATMs) began the digital transformation journey for banks and other financial institutions, other touchpoints slowly came into their own to make lives easy for the end-users. These could be the ubiquitous credit and debit cards, financial services applications, digital wallets, banking portals, payment gateways, and others. If earlier carrying out banking transactions meant queuing outside a bank’s premises and waiting for one’s turn to interact with the teller, cashier, accountant, or manager depending on one’s requirement, there is a stark difference today. Now, one can simply pay for a product or service using the online banking facilities through smartphone-based financial services apps or digital wallets. Such online services have realized the true power of the internet. However, one aspect...